AFS Password Assistant

1:	Introduction
2:	Reset my AFS password
3:	Unlock or unblock my account
4:	Reset other passwords
5:	How to get help or more info

1: Introduction

This document shows how to set or reset your AFS password. Your AFS password is used to access Unix (Solaris, Linux, and others) systems at NJIT. It is also required to access your AFS disk allocation from MS Windows, Mac OS, and any other operating system that supports AFS. AFS is a distributed file system for use with Solaris, Linux, MS Windows, MacOS X, and many others. NJIT allocates AFS space to all our students, faculty, and staff. You can use this space for any NJIT-related activities including your website.

2: Reset my AFS password

This process assumes that you have an AFS account. All NJIT faculty, staff, and students are issued an AFS account when the UCID and Windows domain accounts are issued. Alumni usually do not have AFS access. There are several ways to recover your AFS password, shown below in order of easy to complicated:

	Choices (click to use)	What it does
2.1:	Make AFS password same as UCID password	The UCID password grants you access to Campus Pipeline, student services, employee services, student email, and many other services. If you know your UCID password, you can use this to make your AFS password the same.
2.2:	Make all passwords the same with UCID password	This changes your three passwords (AFS, Microsoft, and UCID/Pipeline) to the same value, so you don't need to worry about which one to use.
2.3:	Make all passwords the same without UCID password	Same as above (changes AFS, Microsoft, and UCID/Pipeline), even if you forgot your UCID password.

Please contact the NJIT Helpdesk or email help@afs.njit.edu if none of these choices work or further explanation is required.

3: Unlock or unblock my account

Locked?
If you are sure your password is correct and can't login in, or if you changed in within the past 15 minutes and still can't log in, then your account might be locked.

AFS passwords are locked out for 30 minutes if there are too many repeated login failures. You can check if your account is locked here.

AFS account passwords are unlocked when you change your password, but it is possible that it would promptly become locked if something insistes on the old password, such as an email client (Thunderbird or Exchange).

Quota?
If the system seems to accept your login, but then promptly kicks you out, then you might be over quota if you are using a graphical user interface (GUI). The GUI is the default login for systems located in the Open Source Lab (2200 GITC), the Sunlab (2305C GITC), and the InfoCommons (library). A GUI needs disk space to setup your session when you login, and exits badly if disk space is lacking.

You can get around this by logging in without a GUI, as follows:

In the Open Source Lab, click "Session" on the login screen, then "Failsafe Terminal".
In the Sunlab or InfoCommons, click "Options" on the login screen, then "Command Line Login".

The system will always show your disk quota when you login. To logout you must type in "exit".

Other?
If non of the above works, you'll need to contact the help desk (contact info below).

4: Reset other passwords

Use this website to fix all your passwords. If you can't remember your UCID password, try the Unattended Password Reset website before you call the helpdesk.

5: How to get more help or info

Please make sure the problem you are encountering is not already described in the troubleshooting section above.

Your primary contact is the NJIT Helpdesk.

If you encounter problems after installing, you can contact the helpdesk or email help@afs.njit.edu.

For more information about AFS, see the NJIT AFS Intro. It contains links to other sources of information about AFS. You can also find NJIT-specific descriptions of common tasks at http://web.njit.edu under the AFS tab.